Refund policy

Return & Refund Policy

We have a 30-day return policy, which means you have 30 days after receiving your order to request a return.

Eligibility for Returns

To be eligible for a return, the item must be unused, unopened, and in its original packaging.

For hygiene reasons, opened or used oral-care products are not eligible for return unless the product is defective, damaged, or incorrect.

To request a return, please contact us at:

wealthhealth01@proton.me

Please include your order number and the reason for your return.

Do not send products back without contacting us first. If your return is approved, we will provide you with the return instructions and return address.

Return Shipping

Customers are responsible for return shipping costs unless the product received was damaged, defective, or incorrect.

We do not charge a restocking fee.

Damages and Issues

Please inspect your order when you receive it.

If your order is damaged, defective, or you received the wrong item, contact us as soon as possible with your order number and photos of the issue.

If approved, we will offer an appropriate replacement or refund.

Refunds

Once your approved return is received and inspected, we will notify you whether the refund has been approved.

If approved, the refund will be issued to your original payment method.

Please note that your bank or card provider may require additional time to process and post the refund.

Order Cancellations

Orders can be cancelled within 24 hours of purchase, provided the order has not already been processed or shipped.

If the order has already been processed or shipped, cancellation may no longer be possible.

Contact Us

For any questions regarding returns or refunds, contact us at:

wealthhealth01@proton.me